28th November 2017
Panasonic extends warranty scheme
Panasonic has launched a new warranty scheme for heating and cooling products bought in the UK, offering up to seven years of cover.

The company says the scheme, which is effectve from 1st December, is designed to provide a range of options for installers.  The extended warranty periods of five and seven years are dependent on the installer successfuly completing the relevant training from Panasonic or an authorised distributor.
Paul Aitchison, Technical Manager, Panasonic Heating & Cooling Solutions, said: “Our range of warranties gives peace of mind to those specifying, installing and using Panasonic heating and cooling solutions. Linking the Extended and Extended+ warranties to training adds value for installers and their customers, ensuring they are compliant, competent and fully trained to install Panasonic heating & cooling products safely and correctly.” 
For installers to offer their customers the standard three year warranty on products from Aquarea air to water ranges, they must be able to show a knowledge and understanding of heat pumps. For Panasonic’s air to air products, they must be F-Gas registered.
For the extended warranty period of five years, installers will need to complete a Panasonic training course with an assessment test at the end. Successful participants will then be issued with a unique ID to enable them to offer their customers the five year warranty on all purchases of Panasonic heating & cooling products (subject to terms & conditions and the requisite maintenance checks).
For those selected and trained Installers, Panasonic will extend the warranty period to seven years if the installer submits the warranties to the Panasonic PRO Club website. Installers will need to load the Panasonic-approved commissioning documents to the Panasonic PRO Club, accessing the warranty area with their unique ID (no proof of purchase required), ensuring that the products and installation are traceable. The installer will receive an added benefit of higher rates for maintenance and repairs. In order to maintain the extended warranty, the installations must be maintained by a Panasonic-approved installer.
The old warranty submission scheme on the Panasonic PRO Club site and based on installations prior to 1 November conditions will close for new applications on 30 November. All purchases under the new warranty scheme will benefit from full parts and labour allowance.


12th September 2017
Panasonic from Heronhill

Heronhill have been working closely with Panasonic for the last 18 months, as a distributor, specialising in low temperature and niche projects, identifying new markets, and maximising the potential of the range.  We have been very impressed with the quality of the product, the flexibility of its controls and adaptability to suit a diverse range of applications.

Panasonic compliments Heronhill's existing range of low temperature air conditioning systems, Marstair, Friax and Wine Guardian, but with the added benefit of Inverter & VRF technology and sophisticated controls. We will be actively involved in promoting Panasonic's complete range of residential and commercial air conditioning systems to build on the success of the low temperature sales for which we are renowned.

We have already supplied many Panasonic low temperature systems for wine cellars, funeral directors, farm shops and food preparation areas. We were the first distributor to use Panasonic's VRF system for a low temperature application which was used in a high end grocer's retail outlet in Chelsea, where the day temperature of 14 degrees C drops to 8 degrees C at night using the control's time clock and dual set point facility.

Another first for Panasonic was using one of their Elite indoor units to operate in a butchers preparation area,   maintaining 10 degrees C which is connected to a refrigeration pack system serving refrigerated display cases and walk in freezers, using R449A refrigerant. 


Panasonic have recently introduced their Love2Shop voucher reward scheme for all PACi systems and their popular PRO Club website  Panasonic Pro Club provides installers with valuable information and support.

Our experienced technical sales team are ready to assist you with your Panasonic enquiries.


For details of the rest of our extensive portfolio, please check out our website or contact our sales team on 01823 665660 


10th April 2017
600 Million and counting

Sensorist system monitoring pharmacy

The more we hear about the Sensorist monitoring system the more impressed we become.

We've recently been talking to some of the large UK pharmaceutical chains about Sensorist and how easy it is to install. It makes sense that as a Danish company they'd be strong in their home market, nevertheless, it's impressive to hear that Sensorist systems are now installed in nearly 25% of all Danish pharmacies.

That’s a lot of pharmacies that are no longer having to take their daily temperature readings. It also means that if they do have a problem with their temperature controlled storage they’re notified before the medicines are outside of their proper storage range. Weekend or evening it doesn’t matter Sensorist will send an email or a message to your smartphone.

But it’s not only in Denmark Sensorist are strong, they’re now sold in 45 countries and to date they have made more than 600 million measurements around the world.

Sensorist displays

If you’d like more information about Sensorist for pharmaceutical applications, or anywhere that temperature or humidity monitoring are important please give us a call: 01823 665 660 there's also more information on our Wine Cellar website.


3rd January 2017
Our Wine Cellar Cooling website


For the start of 2017 we've launched a minisite specifically to spotlight our Wine Cellar Cooling products. At the moment it has information on both Wine Guardian and Friax units. Sales brochures and Technical Information can be download from the Contractors info section.

We're planning to add further information over the next few weeks, our aim is to make the site into a resource for architects, designers and contractors. If you have a moment we'd appreciate you taking a look: